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Frequently Asked Questions

Q: What payment methods do you accept?
A: We currently accept PayPal only, ensuring a fast, secure, and convenient checkout experience.

Q: How long does it take to ship my order?
A: Orders are typically processed and shipped within 1–3 business days. A shipping confirmation email with tracking information will be sent once your order is on its way.

Q: Can I modify or cancel my order after placing it?
A: If your order hasn’t shipped yet, please email us at [email protected] as soon as possible. We’ll do our best to assist you.

Q: How can I check my order status?
A: After your order ships, you’ll receive a tracking number via email. Click the link in the email to monitor your delivery in real time.

Q: What should I do if I receive a damaged or incorrect item?
A: Please contact us at [email protected] within 7 days of receiving your order, including photos of the issue. We’ll arrange a replacement or refund promptly.

Q: Do you accept returns?
A: Yes. If you’re not satisfied with your purchase, contact us within 14 days of receiving your item. Returned items must be unused and in original packaging.

Q: Do your products come with a warranty?
A: Yes, certain items come with a quality guarantee. If there’s a defect or issue, reach out to us via email and we’ll help you resolve it.

Q: Do you ship internationally?
A: Yes, we ship worldwide. Please provide a complete shipping address at checkout and allow extra time for customs processing if applicable.

Q: What kind of products do you offer?
A: We offer high-quality and stylish [apparel/accessories/home items/etc.], carefully curated to deliver comfort and aesthetic appeal. (You can customize this part based on your actual products.)

Q: How can I contact customer service?
A: Feel free to reach us anytime at [email protected]. We typically respond within 1–2 business days.